Expert Answers

Common questions about your privacy rights and data protection.

Answers to Your Questions

What rights do I have?

Our global privacy framework is inspired by the European Union’s General Data Protection Regulation (GDPR). Key rights include:

Right to Access

Obtain confirmation and a copy of your personal data processing.

Right to Rectify

Request correction of inaccurate data or add to existing data.

Right to Delete

Request deletion of your personal data in certain cases.

Right to Object

Object to processing based on legitimate interest or marketing.

Right to Portability

Receive your data in a structured format or transfer it to another controller.

Right to Withdraw Consent

Withdraw consent for processing at any time.

What support does Payeer offer?

We offer a webform to facilitate exercising your privacy rights. Depending on your association (Customer, Employee, etc.), we may require data like country of residence and Payeer UID for verification.

Please note we will need to verify your identity before proceeding with any request.

How can I rectify my data?

You can request rectifications via our Customer Support team in the app. Common requests include:

  • Legal Name Correction
  • Residential Address Change
  • KYC Reset

If you need further help, contact us at info@payeer-exchange.io.